Employee onboarding and offboarding
Creating and removing an employee's accounts, licences, devices and access when they join or leave.
Onboarding is the visible half: an account, a licence, a mailbox, group memberships, a configured machine, and access to whatever they actually need on day one. Done badly it costs a new starter their first morning.
Offboarding is the half that creates risk. Accounts that are never disabled keep working, keep holding a licence you are paying for, and remain a way into the business long after somebody has gone. It is one of the most common findings in any small-office IT audit.
The order matters. Forward the mail and move the files before releasing the licence, or the data goes with the account.
What it costs
Inside the per-seat plan here rather than billed per event. Some providers charge $50 to $150 per onboarding, which is worth checking before you sign.
Related questions
Is there a per-person setup fee for new starters?
Not here. Some providers do charge per onboarding event, so ask, because a growing team makes that a meaningful line.
How quickly should a leaver's access be cut?
The same day, and ideally at the same hour they are told. Everything else in offboarding can wait; disabling access cannot.
Related service: Microsoft 365 management · Microsoft 365 Support Pricing